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Why have the photos disappeared on some of my auctions? They have simply vanished. For example, auction #46375445 is supposed to have 5 photos, but it only has the one for which I pay extra. The listing has the links for the photos, but they are not in my gallery. Please say this is a temporary glitch, having to look at each listing and then track down the missing photos to upload again will be an extremely time consuming process.
Here are a couple of examples.
Attachment 25852Attachment 25853
I forgot to add, judging by my invoice this happened sometime after 9/02. The Thomas set re-listed 9/02 and it posted the $.05 extra picture fee.
I would run this one by support if I were you, via the Help tab at the top of the page.
Sorry I can't help with more of a clue, but some more knowledgeable types may be along shortly?
:) I appreciate the suggestion and I will contact them.
Another odd thing, I have spot checked some currently running listings and haven't found a problem. It appears that it is isolated to unsold auctions.
More specifically, it appears as though it was one group of listings that ended at Fri 09 Sep 2011 19:15:26 (EDT).
Looks like a glitch in relisting - tell support the auction number and your suspicions