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Isn't it time to make positive feedback a default after a few weeks.
The biggest problem I see on here is the amount of zero feedback buyers who buy and then disapear.
If feedback were posted as say " Great Transaction Thanks " It would give buyers the chance
to leave their own feedback before it is left for them.
Just put something on the website that states, " If You Do Not Leave Feedback Within 6 Weeks Then The Default Will Be Positive "
Regards Jack
Hi Jack,
I read some reviews and comments left on an independent site before I started buying and selling here. Some detractors managed to twist the monthly charity auctions (YDC) into a plot by members to boost each others positive FB. Imagine the disparaging comments they would be able to make if the site were to award its own members positive FB?
Selling on obay, I know that most of my buyers there used to leave FB, while most on here did not. Now it is about the same low level on both sites. For whatever reason, it seems that most buyers these days just don't leave FB any more, it seems to be less common on all sites.
I understand your frustration, I felt the same after I started selling but still appeared to be a novice seller with only single digit FB after several years. It still is frustrating to know that I've sold nearly 100 items but my FB score is about half that number.
IMO, if The Management want to help sellers appear more professional and reliable, hopefully encouraging buyers to trust them enough to buy stuff here they would do better by following etsy's lead to overcome what is a common problem.
Rather than programming automatic FB into the site's systems, they would do better, IMO, to progam a Transaction Counter that increases with every succesfully completed sale a seller makes and showing on every other listing the seller has.
Simply making buyers aware of the number of sales made couldn't be used by detractors and did give me the confidence to buy from a seller with only a handful of FB Reviews but had completed over 100 sales.
Good Idea, the Elench!!
I include a little paper slip in each sale asking the buyer to kindly "Leave Feedback". Some do and some don't. Some of my return buyers don't leave feedback, even when they keep returning.Quote:
Originally Posted by scorpioman
I prefer the completed transactions counter option over the automatic feedback option.
I would also like to see the number of sales made here.
Yes, I would love the feedback, but seeing that you are having activity on your shop would be fine.
Thanks, but not my idea. I first read about etsy and their version on here, whoever wrote the comment saying that it was a good way around the site appearing to have so many sellers with little FB despite getting sales.Quote:
Originally Posted by HerMajesty
Well, you're in luck :) For the first time, for a long time, there's a few publicity items available with the "EBID" logo. I've got the car stickers and am looking forward to buying some professional quality leaflets to put in parcels sold elsewhere, when they're available.
:) The best publicity is grass-roots publicity??
If for no other reason than it's very cheap!! and doesn't entail increasing fees??
We have been asking for a sales count to be added to sellers page for a while now and I think Madelaine was the first to request it more than 2 years ago, I think she will correct me if I am wrong, but whoever it was I agreed with others at the time but the owners just don't appear to be interested in doing so, which is surprising really as more sales would mean more income for them.
Some new sellers have come and gone in frustration at having no sales having paid lifetime membership, some then go on Trustpilot denouncing the site as a CON because they cannot get their money back, hence it gives everyone a bad name.
I paid my lifetime membership and stick around because "I like to get my money's worth", and no, I don't sell anywhere else, I'm also not on any social sites. I have plenty of items to list because I need to downsize but wonder if it worth the time and effort which I seem to have very little of these days.
Yeh the lack of interest from the owners to make potentially 100 times the profits is confusing and there must be a reason, I have pointed many sellers to this site and they have loved the fee's, ease of use, stores etc but most have already gone due to lack of exposure
As for a sales count - Well I don't see a ton of sales but do enjoy seeing a sale now and then which will only grow as I list more but I believe a sales counter is the least important thing right now! The site needs recognition it's still a non existent site to probably 90% of the UK public and with bills being so high the one thing people are looking for is a saving especially with Xmas looming and eBid has that advantage due to the low fee's VS the big boys but without the site being shown to the public via Advertising etc it will never see the action it deserves.
Not one You Tuber mentions eBid but they do mention *buygumm which is IMO a horrible looking site although I may try it out, however they gave out branded tape etc making them more known than this site and they are only what 1 year old?
I am on my second try here and it has been better than the last time! Hopefully things will be even better
A sales counter would be great! <<<------ are you listening Gazza?
I'm not worried about feedback, no news is good news in my opinion, a sale is a sale.
As long as PP don't inform me of a complaint, I'm happy.
BTW I had a seller on here purchase an item from me and never left feedback. You would think they know better.
I had a try at selling on there, but it's a nightmare - I couldn't even sign up properly, forever kicking out and deleting what I'd written - despite sending emails asking for help I had no communication back from them at all and eventually gave up - and I'm not a person who gives up easily...Quote:
Originally Posted by BordersBargains
Excellent Idea, agree totally.
agreed -anything that helps customers with confidence in buying is a bonus!
and a big thanks to all members supporting the car sticker campaign. as a big store says "Every little Helps" ;)
Perhaps "bump" your PYA once a week by giving a "Sales" update??
I'm not sure whether I was the first but I absolutely believe that the owners are just not interested in us.Quote:
Originally Posted by yellerbelly
Long ago and far away I was the one who kept on and on about fake designer goods. Finally, probably because of other information, this matter was taken seriously.
I am deeply frustrated by the fact that the owners give me no credit for actually knowing some stuff!!!!
Knowing that my feedback is about 60% of what it would be if everyone left it, I check the feedback left by any seller to assess whether they are actually here or not. As feedback can be changed here, I lose nothing by leaving a positive for a buyer before I know whether they are going to be reasonable or not.
They have no interest in the sellers opinions at all from what I can tell or the site would have 100 times the traffic, Sales etc easily but then all sites are the same, look at *bay they were warned not to do certain things by the sellers and now, they are at 135 million buyers, GMV is collapsing and sold item growth is at an all time low!! and its because they decided they didn't want to deal with low end sellers and buyers, which is why the fee's have yet again raised. *tsy however is still doing fine!!
The same is starting to happen here, the traffic is not growing which you would think would have grown in the past year but this site is still seen as a waste of time by most sellers and the majority of potential buyers still don't even know about this site - We all know the main reason why but IMO within the next few years those other small platforms which are still growing will see sellers from here using them more and this site will never grow
I'm at that stage now were I will do less here and more on the sites that are actually putting effort in to grow
Agreed - I'm now getting more response on my stand alone websites which I have total control over and really cost me very little to operate - I've now made the decision to run down my listings on eBid and as they expire I'll no longer renew them; it's simply not worth the effort for no return. Meantime, if I find another outlet that looks promising, I'll give that a try...Quote:
Originally Posted by BordersBargains
I was really hoping that eBid would do a complete update with adding a shopping cart, payment options, and such.
All they would have to do is a massive update and then let the site run itself except for the usual updates of freight / taxes / and . .
I am now pushing to get my websites going.
Not sure if I am going to keep adding to my eBid shops or not. . .
It is frustrating.
I would love it if eBid would just make an announcement what their overall view on this site will be.
The projects they are working and such.
Total agreement.Quote:
Originally Posted by Policequilts
We can only hope things change since the site provides probably the best functions for Sellers and its actually not bad for buyers. It deserves to be much higher in the ranks and only moan a little because I want the site to be successful otherwise I wouldn't be sitting here for years still using it
Quote:
Originally Posted by Policequilts
I agree. When the site opened there was a "Mission Statement", someone quoted it in a discussion here.
That must have been written twenty+ years ago and up-dating it might, in itself, be good publicity.
Re-iterating some of the founding principles and giving some sort of agenda for the future would at least give me some confidence that The Management anticipate there is a future for the site. After ten years here and noting the lack of response on many issues, it sometimes crosses my mind that one one day I might try to open ebid and find a "We couldn't find this site" announcement.
I've said before, when replying to threads about proposed improvements, that I'd be happier to be told that an idea is a non-starter because of cost or time factors. Rather than it being ignored. At least I'd know and could make sensible decisions based on facts rather than existing in limbo.
Absolutely!Quote:
Originally Posted by BordersBargains
I could start my own sales platform, as I have my own virtual private server, and Softaculous would allow me to download and set up my own sales platform for free, Abantecart, Zencart, Lite Cart, or Opencart on which there would be no fees to pay.
But why bother transferring 50000 listings to a new sales platform on which my regular customers do not know me?
I don't mind paying peanuts per sales for the convenience of someone else maintaining Ebid.
And it has everything I need, except perhaps a basket.
Hi JanQuote:
Originally Posted by JanetB
I think you will have to type larger,
I contacted support today regarding another matter and again ask about having a sales count figure
While I have your attention, no one seems to leave feedback these days so our feedback total remains the same so looks like we do not sell anything or very little, it has been a topic on the boards recently, is there any possibility of the feedback being changed for sales or having both.
I'm not teccy (that's why I like ebid's ease of use) so do not know if this would be a difficult thing to do or if it can be done but it would show sales are being made and may bring new sales, thus more money for sellers and more money for ebid.😀 this was the reply
Hi Maria,
A buyer is invited via email several times to leave feedback. You also have the option in your ASL, to request feedback from the user. Other than that, there is not much more we can do if the counterparty does not take the initiative to leave feedback.😣😣😣😣😣😣 I give up😖😖😖😖😖😖
"Other than that, there is not much more we can do...."
I was taught that if what you're doing doesn't work, try changing how you do it.
The problem of few buyers leaving FB has been a regular topic on here for at least the decade that I've been here (and before).
It's evident that email reminders (and in my case polite requests included with my "Your Item has been dispatched" entries to ASLs) doesn't work. Neither have increased buyers willingness to leave FB, or even slowed the continuing decline.
A sales counter isn't any longer a new idea, etsy has been using it for years and as they continue to do so, I'd guess that they have evidence that it IS effective and DOES increase buyers' confidence enough to make a purchase.
Just ignoring the question helps no-one.
I think one has to settle for the fact that only a percentage of people will leave feedback.
I estimate about 63%, since I have sold around 40000 items with 25000 feedback.
Ebid sometimes offer evidence of number of items for sale at any one time, and it has never looked accurate. Last time I saw such a figure, it would mean that my listings alone were 2% of the total.
Again, there is currently a buddy points leader board on display on Ebid's landing page. But compare the leader with 40 points with my current statement of 80.7. Not accurate.
I think it is technically difficult, not to mention hungry on bandwidth, to maintain a constant calculation across the whole of the Ebid database, so I would not press for sales counter, buddy points or number of items on sale
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I wandered about that leaderboard too, but came to the conclusion that it's for Points aquired that day, or possibly week, rather than who has the most overall.Quote:
Originally Posted by billsstamps
I take your point that only a % of buyers will leave FB but it does seem to be a decreasing %. When I started selling on obay most buyers left me FB. Of my 9 sales there this year, only one has left FB.
On ebid, of 10 sales this year, (the last only yesterday so they haven't received their item yet) 4 have left FB.
You may well be right about the technical difficulties of providing site-wide calculations and if that's the case I don't understand why The Management won't say so. Surely it would be better to tell members that it's not possible, than to let the requests be repeated at intervals, go un-answered and create a feeling of being ignored?
I did wonder if I phrased my request correctly, read it again and it certainly looked as if I did but they seem to be blinkered as the reply made no mention of a sales counter, did they just read the bit about feedback.Quote:
Originally Posted by theElench
Reminds me of politicians, ask them a question and rather than give an honest answer they skirt around the issue.����������