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I got a message from a regular buyer who said he was unable to give feedback. Do you recognise this problem?
"Thank you for the letter with the purchased stamps. Unfortunately, I can't give any reviews, because I can't do it anymore due to the change. I opened a ticket at EBID 5 weeks ago but have not received any useful help even after 3 requests. I still have almost 1000 reviews open!."
Quite a number of my buyers don't appear to leave feedback - but I don't chase them or know if they can or can't ...Quote:
Originally Posted by billsstamps
I don't chase buyers for FB but I usually add "Your FB would be greatly appreciated on safe arrival" to the ASL when I "Mark As Shipped". Somewhat less than half do leave FB, some very recently and no-one has ever contacted me to say they tried, but couldn't.
I leave all my buyers FB at the same time as I "Mark As Shipped" and have never had any problem doing so at this end.
I leave FB mainly because many of my buyers are new to Ebid so might check my FB and while doing so might also check "FB Left For Others".
They'll see that IMO I've had twice as many successful transactions as my 70 + FB might imply. It also enables me to keep an accurate count of exactly how many sales I've made here, as we still lack any sort of official Transaction Counter.
I can confirm that leaving FB still does not work here. I tried several times since December but eBid seems not to be willing to solve this bug.