Status/AAL log not updating for PayPal payments
I received 2 separate payments today where the status/AAL log hasn’t been updated automatically. I suspect that it is something to do with the PayPal failure earlier today but these payments were both made several hours after the PayPal service came back up. (Item Numbers that were affected are 51152015 & 90180517).
Re: Status/AAL log not updating for PayPal payments
just bought and paid for a item payment not showing in AAL
Re: Status/AAL log not updating for PayPal payments
Just sold one and payment received (17:50 uk time) - likewise payment not showing as paid on the AAL.
Re: Status/AAL log not updating for PayPal payments
Re: Status/AAL log not updating for PayPal payments
Quote:
Originally Posted by
jeweleffects
The paypal issues have been resolved - however it looks although it has thrown out the link to mark payments received on the AAL. Something the eBid team probably need to 'jiggle' (or whatever it is they do :)) to get it back.
Another 5 to mark as payment received manually.
Re: Status/AAL log not updating for PayPal payments
Quote:
Originally Posted by
deanosaur1972
The paypal issues have been resolved - however it looks although it has thrown out the link to mark payments received on the AAL. Something the eBid team probably need to 'jiggle' (or whatever it is they do :)) to get it back.
Another 5 to mark as payment received manually.
ive just had a invoice from my seller for payment i emailed them to check there pp account to confirm payment, they have now marked as payment recived
Re: Status/AAL log not updating for PayPal payments
Quote:
Originally Posted by
sidthelamp
ive just had a invoice from my seller for payment i emailed them to check there pp account to confirm payment, they have now marked as payment recived
Looks like a simple break in that one link marking items as paid. I say that because I have just marked the 5 paid individually - on doing that the AAL recognizes that it was a MIC transaction.
Needs sorting, for those who don't know there way around the AAL and new buyers it will cause a certain amount of confusion.
Re: Status/AAL log not updating for PayPal payments
Quote:
Originally Posted by
deanosaur1972
Looks like a simple break in that one link marking items as paid. I say that because I have just marked the 5 paid individually - on doing that the AAL recognizes that it was a MIC transaction.
Needs sorting, for those who don't know there way around the AAL and new buyers it will cause a certain amount of confusion.
agreed
Re: Status/AAL log not updating for PayPal payments
The same is also happening on another site I use. I think the problems is with PP not with Ebid.
Re: Status/AAL log not updating for PayPal payments
just had a sale and the AAL updated straight away so looks like the hamsters have been talking :)