Not sure why but people on eBid never seem to manage to regester a correct address, or it is different to the address regesterd for money transfer
Is it just me or is anybody else having this issue ?
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Not sure why but people on eBid never seem to manage to regester a correct address, or it is different to the address regesterd for money transfer
Is it just me or is anybody else having this issue ?
Not just you, but I have to say, the majority of those that have bopught from myslef have had the address supplied by eBid match the one supplied by the payment supplier (e.g. PayPal).Quote:
Originally Posted by Stnenopmoc
That being said, I have a returning buyer who after a couple of years still hasn't updated their address on ebid to match the paypal one, even after being reminded, and i've had no problems when i've sent the item/s to the address registered on paypal.
When I do remind new buyers that I only send to the address supplied by Paypal, they get back to me and confirm that the paypal supplied address is still legit.
It was something that was mentioned here when obay stopped using PayPal -- would less buyers use PP here? If not using PP as much, would they remember to keep it up-dated?
It hasn't been a big problem for me though. I felt I should refund one buyer after sending their parcel to an-out-of date PP address, when they had the correct one on ebid. About the only time I forgot to check that they matched!!
I also had one buyer who asked to use the BACS/EFT option as they didn't have a PP account.
I always use the Ebid address from the packing slip, but I check whether it is the same address as Paypal. On the odd occasion it is not, I send a message asking for confirmation of address before postingQuote:
Originally Posted by Stnenopmoc