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Type: Posts; User: gazza

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  1. Re: The 'Free' shipping isn't ranked the default / 1st option during checkout

    Replied on support ticket.

    Thanks,
    Gazza
  2. Replies
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    328

    Re: Sale notifictaions

    Hi Mark,

    We fixed a problem where some notifications were incorrectly being unticked on the MY EBID > MY NOTIFICATIONS page when the form was updated. We have updated everything back.

    This has...
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    Re: Thanks to support for their patience

    No problem, we'll put a little note on the forum login form to this effect so that it is a little less confusing.

    Thanks for pointing it out.

    Gazza
  4. Replies
    540
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    416,671

    Re: Site Update Notifications

    BUGFIX - USPS GROUND ADVANTAGE shipping method was not showing as available for some US states.
  5. Replies
    540
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    Re: Site Update Notifications

    BUGFIX - My eBid > My Notifications ... some users were having certain emails being disabled incorrectly when saving the form.
  6. Replies
    540
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    416,671

    Re: Site Update Notifications

    BUGFIX - DDOS attack was resulting in some page timeouts over Saturday and Sunday, the attacks have now been mitigated..
  7. Replies
    540
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    416,671

    Re: Site Update Notifications

    UPDATE - Added caution to sellers about mismatched shipping addresses (eBid vs PayPal) to "Payment Received" emails generated when PayPal payment is received for an item.
  8. Replies
    540
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    416,671

    Re: Site Update Notifications

    BUGFIX - Sales Tax rates were being calculated incorrectly on checkout pages for some states/provinces.
  9. Replies
    540
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    416,671

    Re: Site Update Notifications

    BUGFIX - Linking eBay account was not available for some countries
  10. Replies
    540
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    416,671

    Re: Site Update Notifications

    BUGFIX - BARCODE values were not being imported correctly and were corrupting import attempts before finishing
  11. Replies
    540
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    416,671

    Re: Site Update Notifications

    BUGFIX - "BRAND" value was missing when importing items.
    UPDATE - Added "SYNC" option to bulk imports for clarity
    UPDATE - Bulk upload DELETE matching function now available for 1) TITLE match...
  12. Replies
    540
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    416,671

    Re: Site Update Notifications

    UPDATE - Advertising provided by Google that overlays a screen has been switched off around the site.
  13. Replies
    540
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    416,671

    Re: Site Update Notifications

    BUGFIX - Photo uploads were not working for some users
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    153

    Re: Problem with uploading pics for listings

    Is anyone still having this problem? We found a small bug but it should only have affected new users within the last week.

    Thanks,
    Gazza
  15. Replies
    540
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    416,671

    Re: Site Update Notifications

    BUGFIX - Some newer listings were not being fed up to Google Shopping, all should be up to date from 11 Sept 00:00 UTC
  16. Replies
    540
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    416,671

    Re: Site Update Notifications

    UPDATE - Added more details of the INFORM Consumers Act to to our Registration FAQ page for high volume sellers
  17. Replies
    540
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    416,671

    Re: Site Update Notifications

    UPDATE - Images on closed listings will be hidden to non-logged in users when the seller is placed on hold
  18. Replies
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    Re: Is there an explanation for this?

    Hi youmeus,

    Did you get to the bottom of the problem? If not send an email to support@ FAO Gazza and I'll take a look for you.

    Thanks
    Gazza
  19. Re: Another eBid sale :) but delayed on shipping :(

    Hi Selkab,

    I see the item is now marked as shipped, did you get to the bottom of the address discrepancy?

    Thanks,
    Gazza
  20. Replies
    540
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    416,671

    Re: Site Update Notifications

    UPDATE - Due to the inability of Google Shopping to handle CALCULATED SHIPPING correctly, a single example shipping cost has been used when uploading, until now this has been a CA zip code for...
  21. Replies
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    411

    Re: Show Similar items from other sellers

    Hi Mark,

    We do show a few other listings from the seller in question on the item details page.


    65387


    There is also the button "FOR SALE" that will take the buyer to a full list of items...
  22. Thread: Combined postage

    by gazza
    Replies
    5
    Views
    246

    Re: Combined postage

    If the seller has set up combined shipping then the amount will be automatically calculated, The seller can also issue a combined invoice if need be that will amalgamate the shipping costs.

    Gazza
  23. Re: Overdue account notice + Unable to contact ebid double whammy

    Hi Wizard, is it the sale from 30th June you are talking about?

    Also, we attempted to use the Contact Us form using your registered email address and weren't able to replicate the problem you had....
  24. Re: Update Years in the sports and gaming card categories to include 2022 and 2023.

    Hi, the updates were made quite a while back. Let us know if there are any more that require updating.

    Thanks,
    Gazza
  25. Replies
    540
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    416,671

    Re: Site Update Notifications

    UPDATE - 9th July sees the updating of USPS shipping methods. USPS FIRST CLASS PACKAGE + USPS PARCEL SELECT + USPS RETAIL GROUND will be merged into a new shipping method USPS GROUND ADVANTAGE. The...
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    540
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    416,671

    Re: Site Update Notifications

    UPDATE - Improved the automatic Final Value fee refund process when a sale has been marked as cancelled
  27. Replies
    540
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    416,671

    Re: Site Update Notifications

    UPDATE - Improved anonymity on feedback entries for Private Listings
  28. Replies
    540
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    416,671

    Re: Site Update Notifications

    UPDATE - Some css clashes were occurring with some users using the SECTION html tag within their listing description and overriding our tag leading to hidden text
  29. Replies
    540
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    416,671

    Re: Site Update Notifications

    UPDATE - Some eBidders with super duper cameras are starting to upload photos taken at over 100 megapixels, giving them dimensions of over 12,000 pixels in width or height. These are very large files...
  30. Replies
    540
    Views
    416,671

    Re: Site Update Notifications

    BUGFIX - Image uploads ran into a problem for some file extensions
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