Cancelling / Amending Orders

[mrjtrading]

Got my first ebid sale today! Buyer ordered 2 items and I sent an invoice. So far so good. Buyer then decides she wants 4 items so orders another 4 items (instead of the 2 she should have ordered). Now she has ordered 6 items and eBid has combined the 2 sales and sent an invoice for 6 items. Is it possible to cancel the first order? If not can I cancel the combined order and start again? How do I do this. Any help much appreciated. Mick

[JanetB]

Just cancel the invoice, instruct your customer to let you know when they are done buying, then send a new invoice.


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