Item not received, the seller tells lies

[paolor]

I bought a music box (carillon) on December 16 from a USA seller.
He wrote that the delivery time to Italy was 4 days and the shipment was Priority International mail insured.
I paid 249.99 USD + 44.70 for Priority mail trough Google Checkout.
After 20 days I have nothing. I discovered that the shipment was done with the first class international not insured mail which is cheaper, slower, not registered, not insured and without tracking.
After I wrote the seller, he gave me back the difference between priority and first class mail.
He also wrote that he cannot give me back the full amount before he can open a lost mail clam with USPS (he wrote: one month after the mailing). But, again, I discovered that USPS does not accept Inquires for First-Class Mail International. They were accepted if the mailing was done with Priority mail. So I can truly say that the seller is a lier.
I cannot track the package and I do not know if it is lost. I want my money back. Before I start a legal action what can I do?
I can provide all details.

[JanetB]

I bought a music box (carillon) on December 16 from a USA seller.
He wrote that the delivery time to Italy was 4 days and the shipment was Priority International mail insured.
I paid 249.99 USD + 44.70 for Priority mail trough Google Checkout.
After 20 days I have nothing. I discovered that the shipment was done with the first class international not insured mail which is cheaper, slower, not registered, not insured and without tracking.
After I wrote the seller, he gave me back the difference between priority and first class mail.
He also wrote that he cannot give me back the full amount before he can open a lost mail clam with USPS (he wrote: one month after the mailing). But, again, I discovered that USPS does not accept Inquires for First-Class Mail International. They were accepted if the mailing was done with Priority mail. So I can truly say that the seller is a lier.
I cannot track the package and I do not know if it is lost. I want my money back. Before I start a legal action what can I do?
I can provide all details.

If you paid through Paypal, open a dispute with them, don't wait too long as I think you only have 45 days to make a claim.

[MagnetsAndHangers]

If you paid through Paypal, open a dispute with them, don't wait too long as I think you only have 45 days to make a claim.

Buyer paid using Google checkout

[JanetB]

Buyer paid using Google checkout

OOOps my bad. By the time I got done reading the complaint, I forgot about Google.

*smacks myself about the head*

[DZAMBO]

OOOps my bad. By the time I got done reading the complaint, I forgot about Google.

*smacks myself about the head*

Not...''again''......but we have ''magnerts'' he/she covers all the ''field''...

[DZAMBO]

I mean...*magnets...s..orry....

[JanetB]

Not...''again''......but we have ''magnerts'' he/she covers all the ''field''...

It was quite a lot to read m'dear.
I'm getting old and my brain cells are not renewing any more

[DZAMBO]

It was quite a lot to read m'dear.
I'm getting old and my brain cells are not renewing any more

Ahhh…that’s ok…..but I don’t think you’re ‘’that’’ old…I ‘’hope’’ you don’t have other stuff on own mind… (You know person read something but in same time mind is far away)…...

[JanetB]

Ahhh…that’s ok…..but I don’t think you’re ‘’that’’ old…I ‘’hope’’ you don’t have other stuff on own mind… (You know person read something but in same time mind is far away)…...

Well now, my mind is always far away and I'm always chasing after it

[DZAMBO]

Well now, my mind is always far away and I'm always chasing after it

And that is mysterious….hmmmmm……...God knows where you are now…….....