Originally Posted by
SumptuousLingerie
HI Guys,
I'm relatively new to EBid and would love to see it work, as FeeBay is clearly making it's founders very rich, and nobody else. However, I agree that it's not attractive to buyers OR sellers for many reasons, including it's un-userfriendliness on both sides. I have tried and failed this morning to set up a shop as I couldn't get past the 'Parent Category' box, whatever that is. Where are the Help boxes that pop up right through the process? Where is the Live online Chat that could've helped me out in minutes? I regard these things as basic customer care, and can't help feeling that a good deal more money needs to be put into quick responses to technical questions, and developing the user-friendliness. Oh, and of course having a massive and consistent advertising drive, in order to create a buzz around it.
Cathy