Sellers advice sought - What next???

[Oldandintheway]

Hi all, had a recent low priced item sell to a newbie from Italy which was a Buy It Now & instantly paid with P'pal.
Problem is, the buyers eBid registered address is different to the P'pal address & I'm loath to ship to the wrong address.
I have sent several requests for confirmation (nudged once so far) including their private address in English & Italian with no response to date.
Sale was on Thursday the 20th. Normally, this would be in the post by now.
What do sellers suggest next
P.S. Addresses appear to be at least 50 miles apart.

[Gill]

Give the buyer time to respond re the different addresses as it's only been 2 days since the sale - I would give them 7 days for a response. Failing that, send to PayPal address and ensure you send via a trackable international signed for service (you will be covered then).

[CarnoustieCats]

Give it time

- also in these cases I do NOT ship till I hear from the buyer which address they prefer for shipping no longer how long it takes

[Oldandintheway]

Thanks to both, I'm sure you're right & I'll wait till I hear something.
Unfortunately, the international tracked service costs more than they have paid, so that's out.
The item was only a few bucks. I would ship to the P'pal address if it comes to the point.
BTW love the "new" enhanced avatar Gill.

[JanetB]

I would NOT ship under any circumstances until the address situation is clear in black and white. I would rather lose a sale than end up sorting out a Paypal dispute.

[Gill]

I would NOT ship under any circumstances until the address situation is clear in black and white. I would rather lose a sale than end up sorting out a Paypal dispute.

If you send to a PayPal address via International Signed For, where is the problem Jan? The seller has all the info required for any PayPal dispute.

LOL - In saying that, maybe I'm behind the times and should keep my mouth shut! LOL

[iwiw60]

Just as Jan and others have advised....DO NOT SHIP until you have in black and white exactly what address they want their item shipped to. I had a buyer once with the same problem...turned out she didn't want it shipped to herself at all, but wanted it shipped to a friend as a gift....go figure!!! GEEEEZ!

[CrazyJays]

I would NOT ship under any circumstances until the address situation is clear in black and white. I would rather lose a sale than end up sorting out a Paypal dispute.

If you send to a PayPal address via International Signed For, where is the problem Jan? The seller has all the info required for any PayPal dispute.

LOL - In saying that, maybe I'm behind the times and should keep my mouth shut! LOL

To each There Own...

To lose a sale is better then going through paypal crap...

Thanks My 2 Cents...

[suesjools]

Give it time

- also in these cases I do NOT ship till I hear from the buyer which address they prefer for shipping no longer how long it takes

Ditto that.

Best wishes for many sales to all,

[TexasAda]

And try to get all correspondence between you and the buyer sent through eBid's messaging system. I really feel like I'm on treacherous ground when such situations get discussed only in "regular" emails.