A buyer bought a CD, I sent it off and it came back due to some random bizarreness within the postal service. The buyer is very upset that I did not know from the tracking beforehand that it was being returned to me, (I told them as soon as I knew, when the item came back, this morning) and the fact is that I do not check tracking numbers unless someone reports a problem or has a question about the delivery.
Is this wrong of me? Do you check your tracking numbers as a matter of course? It is just with work and volunteering and studying and everything, I simply havent the time to do that