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  1. #1
    Forum Diehard bunsock's Avatar
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    Thumbs down Status/AAL log not updating for PayPal payments

    I received 2 separate payments today where the status/AAL log hasnít been updated automatically. I suspect that it is something to do with the PayPal failure earlier today but these payments were both made several hours after the PayPal service came back up. (Item Numbers that were affected are 51152015 & 90180517).

  2. #2
    Forum Master sidthelamp's Avatar
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    Default Re: Status/AAL log not updating for PayPal payments

    just bought and paid for a item payment not showing in AAL
    http://uk.ebid.net/stores/under pressure

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  3. #3
    Forum Diehard deanosaur1972's Avatar
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    Default Re: Status/AAL log not updating for PayPal payments

    Just sold one and payment received (17:50 uk time) - likewise payment not showing as paid on the AAL.

  4. #4
    Forum Saint jeweleffects's Avatar
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    Default Re: Status/AAL log not updating for PayPal payments

    Check out this thread concerning Paypal.
    http://forums.ebid.net/showthread.ph...Paypal-account

  5. #5
    Forum Diehard deanosaur1972's Avatar
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    Default Re: Status/AAL log not updating for PayPal payments

    Quote Originally Posted by jeweleffects View Post
    Check out this thread concerning Paypal.
    http://forums.ebid.net/showthread.ph...Paypal-account

    The paypal issues have been resolved - however it looks although it has thrown out the link to mark payments received on the AAL. Something the eBid team probably need to 'jiggle' (or whatever it is they do ) to get it back.

    Another 5 to mark as payment received manually.

  6. #6
    Forum Master sidthelamp's Avatar
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    Default Re: Status/AAL log not updating for PayPal payments

    Quote Originally Posted by deanosaur1972 View Post
    The paypal issues have been resolved - however it looks although it has thrown out the link to mark payments received on the AAL. Something the eBid team probably need to 'jiggle' (or whatever it is they do ) to get it back.

    Another 5 to mark as payment received manually.
    ive just had a invoice from my seller for payment i emailed them to check there pp account to confirm payment, they have now marked as payment recived
    http://uk.ebid.net/stores/under pressure

    MY ATTITUDE IS A RESULT OF YOUR ACTIONS!!!
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  7. #7
    Forum Diehard deanosaur1972's Avatar
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    Default Re: Status/AAL log not updating for PayPal payments

    Quote Originally Posted by sidthelamp View Post
    ive just had a invoice from my seller for payment i emailed them to check there pp account to confirm payment, they have now marked as payment recived
    Looks like a simple break in that one link marking items as paid. I say that because I have just marked the 5 paid individually - on doing that the AAL recognizes that it was a MIC transaction.

    Needs sorting, for those who don't know there way around the AAL and new buyers it will cause a certain amount of confusion.

  8. #8
    Forum Master sidthelamp's Avatar
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    Default Re: Status/AAL log not updating for PayPal payments

    Quote Originally Posted by deanosaur1972 View Post
    Looks like a simple break in that one link marking items as paid. I say that because I have just marked the 5 paid individually - on doing that the AAL recognizes that it was a MIC transaction.

    Needs sorting, for those who don't know there way around the AAL and new buyers it will cause a certain amount of confusion.
    agreed
    http://uk.ebid.net/stores/under pressure

    MY ATTITUDE IS A RESULT OF YOUR ACTIONS!!!
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  9. #9
    Forum Saint mainlypostcards's Avatar
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    Default Re: Status/AAL log not updating for PayPal payments

    The same is also happening on another site I use. I think the problems is with PP not with Ebid.

  10. #10
    Forum Master sidthelamp's Avatar
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    Default Re: Status/AAL log not updating for PayPal payments

    just had a sale and the AAL updated straight away so looks like the hamsters have been talking
    http://uk.ebid.net/stores/under pressure

    MY ATTITUDE IS A RESULT OF YOUR ACTIONS!!!
    IF YOU DONT LIKE IT BLAME YOURSELF.

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