hello to all.
buyers and myself are having problems with my PP account as they have a new policy of barring any sales to do with these following countries Sudan, Nth Korea, Iran & Cuba.
they insist that i remove all these items from my website or account will be closed in five days.
Have also hadto upload documents to prove myself and sign a affidavit.
My buyers have been unable to pay me as account is restricted until complience and all there payments if they made one, are pending then returned to buyer.
Has anybody had a similar situation?
The email as sent >
Dear ..............
As part of our security measures, we regularly screen activity in the
PayPal system.
PayPal’s Compliance Department has reviewed your account and identified
activity that may be in violation of United States regulations administered
by the Department of the Treasury’s Office of Foreign Assets Control
(OFAC).
PayPal is committed to complying with and meeting its regulatory
obligations. One obligation is to ensure that our customers, merchants, and
partners are also in compliance with applicable laws and regulations,
including those set forth by OFAC, in their use of PayPal.
PayPal cannot currently be used for the purchase or sale of items
originating from the following countries:
• Cuba
• North Korea
• Iran
• Sudan
It has come to our attention that you’re advertising PayPal as a method of
payment for the sale of items of origin from one or more of the above
countries. To ensure that activity and transactions comply with current
regulations, PayPal is requesting that you complete the following:
1. Remove PayPal as a payment option; or
2. Segregate your checkout to disallow PayPal as a method of payment
for these items; or
3. Remove these items from your website.
When this is completed, please email us at
compliancetransactions@paypal.com.
4. Agree to no longer undertake activities in violation of laws,
regulations and rules as outlined in PayPal’s User Agreement.
Please log in to your account and go to the Resolution Center to find out
what you need to do. If we don't hear from you by July 5, 2013, we will
limit what you can do with your account until the issue is resolved.
Any further violations will result in the closure of your account. As a
result of the violation, details of your account and the transaction have
been reported to OFAC.
We thank you for your prompt attention to this matter. We apologize for any
inconvenience.
Sincerely,
PayPal Compliance Department
PayPal Australia Pty Limited.