Ebay support are wonderful NOT!

[ChameleonSystems]

You might want to take a look at this site: https://www.moneyclaim.gov.uk/web/mcol/welcome

Yup me too, I'd ask the buyer to send the item back first, then if they didn't warn them of impending action before I did it. Tell them what expenses you are likely to claim (the court fee, etc). So they have a chance to do the right thing. The process is easy and so far I haven't lost a case.

It wouldn't matter to me whether it was a few pounds or not, if I wanted to make a point.

PS. the police wouldn't get involved as its a civil matter. You are covered by the DSRs, the buyer is expected to take reasonable care, etc. If you state in your T&Cs that the buyer is expected to return at their own expense (seller refunds the return carriage if its the sellers fault), then the buyer must do so. You can of course arrange to collect the item also.

If you let the buyer get away with both money and item, then they will do this again to someone else.

[buttons-and-bows]

well the police didn't do much when someone hired a thousand pounds worth of costumes from my shop and didn't bring them back, they said, and I quote ( there is nothing we can really do about it as there is no proof that they intend to keep them from you in definitely, ( believe me I did get them back by other means though )

[Pink_Panther]

well the police didn't do much when someone hired a thousand pounds worth of costumes from my shop and didn't bring them back, they said, and I quote ( there is nothing we can really do about it as there is no proof that they intend to keep them from you in definitely, ( believe me I did get them back by other means though )

OOOOOOOOOOOOOOOOOOOOOOH!
I wouldn't like to mess with you buttons!

[astral276]

well the police didn't do much...

They do seem to be pretty much a waste of space nowadays.

[astral276]

Good one! Left eBay in 2000 and haven't looked back, best decision I ever made.

I left as a seller the day I joined eBid, though I still buy through the site.

I would never sell there again, if for no other reason than it would take me too long to learn all the new rules and dictates (by the time I had learned them they would likely have changed again).

[markymark01]

yep people like to rip others off,but its not just ebay, it happens on all sites,

[astral276]

yep people like to rip others off,but its not just ebay, it happens on all sites,

Maybe, but other sites don't actually help them do it.

Sellers know the beast that is eBay though, so if they continue to stick their head in its mouth they will keep getting bitten.

[mainlypostcards]

yep people like to rip others off,but its not just ebay, it happens on all sites,

You may want to rephrase that to "SOME people............"

The vast majority of sellers and buyers are totally honest and in many instances long lasting friendships are achieved.

[papagran40]

morning Pink , I just wonder if you posted this complaint on the ebay forums , and what if any results did you get ? ..... papa.

[buttons-and-bows]

OOOOOOOOOOOOOOOOOOOOOOH!
I wouldn't like to mess with you buttons!

A friend with a video shop sent his heavy mob in cost me £20