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Thread: Why do items change returns info?

  1. #1
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    Unhappy Why do items change returns info?

    I am a private seller and when I list my items I always make sure that 'returns not accepted' is selected.
    Recently I have noticed that a lot of my items have changed to returns accepted. I haven't edited them but am now having to change them all back, one by one.
    Is this a glitch?

  2. #2
    Forum Lurker mcc1146's Avatar
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    Default Re: Why do items change returns info?

    Quote Originally Posted by amn View Post
    I am a private seller and when I list my items I always make sure that 'returns not accepted' is selected.
    Recently I have noticed that a lot of my items have changed to returns accepted. I haven't edited them but am now having to change them all back, one by one.
    Is this a glitch?
    I have not had that happen to me- just checked. Question: did you alter your My Default page>my returns policies and/or create new policies and save them as a default listing page recently?
    If you did it might have applied the change everywhere - even to older listings? [B]This is just a guess.

  3. #3
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    Unhappy Re: Why do items change returns info?

    Quote Originally Posted by mcc1146 View Post
    I have not had that happen to me- just checked. Question: did you alter your My Default page>my returns policies and/or create new policies and save them as a default listing page recently?
    If you did it might have applied the change everywhere - even to older listings? [B]This is just a guess.
    I checked my defaults and did a test listing and it said returns not accepted.
    I had this before as well, edited any with returns accepted and some have changed back since. I don't think you can change returns policy on bulk edit, which would be the easiest way to do it.

  4. #4
    Forum Lurker tkauctionworldwide's Avatar
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    Default Re: Why do items change returns info?

    Same problem here. A lot of my listings have gone from returns Not Accepted to Returns Accepted.
    Now have to go through every listing to edit them back to Returns Not Accepted.
    A real pain in the butt.

  5. #5
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    Default Re: Why do items change returns info?

    Quote Originally Posted by tkauctionworldwide View Post
    Same problem here. A lot of my listings have gone from returns Not Accepted to Returns Accepted.
    Now have to go through every listing to edit them back to Returns Not Accepted.
    A real pain in the butt.
    Use the Bulk Edit to save time

  6. #6
    Forum Lurker tkauctionworldwide's Avatar
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    Default Re: Why do items change returns info?

    Thanks I tried the bulk edit but it did not work for me, but then again Its probarbly something I am doing wrong, not very computer literate

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