An Error Occurred

[crafters_corner_2]

'An error occurred - please try again later'

This is the message I get on a black screen whenever I attempt to watch You-Tube or any other video.

I have downloaded Adobe Flash so can't be that.

Anyone help please?

[Posbear]

Have you tried it in different browsers?.

If it's only in one browser clear that browser's cache and try again.

There was a problem last year where it would not work if you had Real Player installed

[crafters_corner_2]

Have you tried it in different browsers?.

If it's only in one browser clear that browser's cache and try again.

There was a problem last year where it would not work if you had Real Player installed

I've tried all that and updated to latest version of Adobe.

Still get the error message.

[Posbear]

Other folks with the problem...
https://uk.answers.yahoo.com/questio...1124051AACTiec

https://support.google.com/youtube/a...37019?hl=en-GB

I just tried the Adobe forums, they aren't working!

[crafters_corner_2]

Last year I had a new computer which I installed myself. Consquently there may be conflicting or missing programmes.

Do I need: Adoble Flash Player Plugin; Adobe Flash Player 13 ActiveX; Java; QuickTime.

Thank you, Graham.

[Posbear]

I hope these help...

Check Adobe install here...
http://helpx.adobe.com/flash-player.html

Java check here
http://www.java.com/en/download/installed.jsp

Check Qick time here..
https://support.mozilla.org/en-US/kb...ting-quicktime

[crafters_corner_2]

Thank you, Graham. But I know how to install them, just wonder if I need them all

[Posbear]

As far as I know, they are all needed.

Those links are for you to check if they are working correrctly and to see if updates are needed

[crafters_corner_2]

Thank you, Graham. I appreciate your help and will investigate tomorrow.