I am sure many of you have experienced this before:
A potential buyer asks you a question.
You respond that you need to get more info and will get back to them
You get the info, but have no way to respond to the asker, because ebid's system doesn't seem to allow it.
It seems you can only respond to a question once.
Think I read there was a "workaround", but IMHO workarounds are a means of temporarily getting around a problem waiting to be solved, otherwise I can't bear workarounds - this problem needs to be solved, not worked around.
...meanwhile looks like I have lost a customer
Anyways, here is the website suggestion. Can we ditch the way things are regarding this and allow sellers to enter into dialogue once a buyer has asked their first question?