Thico mobile question

[squern]

If you have a Vodaphone PAYG, and don't use it for 60 days, they deactivate it and steal your money.
It's in the contract.

Just happened to me with a phone I leave in the car for emergencies. Finally got my credit back (£22.00), but had to get another SIM card, then threaten them again over the phone.

When I went into the Vodaphone shop to complain, the manager ( about 12 years old in pigtails and cotton socks) advised me to ring Vodaphone and complain.
On the phone they had deactivated.

When I've used up the credit ( in about 2024, I estimate), it's back to Virgin mobile for me.

[TonyBridger]

If you have a Vodaphone PAYG, and don't use it for 60 days, they deactivate it and steal your money.
It's in the contract.

Just happened to me with a phone I leave in the car for emergencies. Finally got my credit back (£22.00), but had to get another SIM card, then threaten them again over the phone.

When I went into the Vodaphone shop to complain, the manager ( about 12 years old in pigtails and cotton socks) advised me to ring Vodaphone and complain.
On the phone they had deactivated.

When I've used up the credit ( in about 2024, I estimate), it's back to Virgin mobile for me.

i suspect Virgin have the same or similar rule in their t&c

[buttons-and-bows]

does the call have to be for a specified length of time or can was all just ring each other say the word hello and hang up quick

[TonyBridger]

does the call have to be for a specified length of time or can was all just ring each other say the word hello and hang up quick

I'm with Vodafone and just use my spare phone once a month to make a 5 sec call to my main mobile. I do answer it but don't actually talk to myself. ☺️

[astral276]

I think with my Virgin Media PAYG if you do not use the phone for three months then it deactivates and you have to top-up to reactivate it. Any amount that was there is still there + the top-up.

Correction to that... my mobile provider is Vodophone and not VM. Just goes to show how little I use it if I can't remember who the provider is.

[Anniemcc2]

I'm with Vodafone and just use my spare phone once a month to make a 5 sec call to my main mobile. I do answer it but don't actually talk to myself. ☺️

I do similar, but don't answer as phone switched off !