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Thread: Will not let me relist a sold auction

  1. #1

    Default Will not let me relist a sold auction

    Just got some of an item back in stock, went to relist the sold listing and this is what happened.

    http://screencast.com/t/REBD2bby9SrQ

  2. #2
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    Default Re: Will not let me relist a sold auction

    It Happened To Me About 4 Monthes Ago.
    Just Tried About 4 th Time Before It Was Re-listed.

  3. #3
    Forum Saint Gill's Avatar
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    Default Re: Will not let me relist a sold auction

    This happened in 2013 too Sarah and it seems the answer is to email support as there's no reply from Gazza.

    http://www.ebid.net/forums/showthrea...86-Error-C00CM
    Gill (pronounced Jill) "Have nothing in your house that you do not know to be useful, or believe to be beautiful" William Morris 1834 - 1896

  4. #4

    Default Re: Will not let me relist a sold auction

    I've no idea as to what is happening but I am getting that error message on new listings now.
    I have not got the time to keep messing about.
    Please get this error code issue fixed rather quickly. Until fixed I am not able to list any items on eBid.
    I am using Google chrome, windows vista

  5. #5

    Default Re: Will not let me relist a sold auction

    Paul has just tried to list an auction on his account and getting the same error code, he used firefox, but on same vista PC

  6. #6

    Default Re: Will not let me relist a sold auction

    Also been trying to email support at both the .tv and .net address, and not getting a ticket number back.

  7. #7
    Forum Saint JanetB's Avatar
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    Default Re: Will not let me relist a sold auction

    I have just now sent an email to support informing them of your problems. I received a ticket response within 2 minutes. Hopefully this will help you.

  8. #8

    Default Re: Will not let me relist a sold auction

    Quote Originally Posted by jeweleffects View Post
    I have just now sent an email to support informing them of your problems. I received a ticket response within 2 minutes. Hopefully this will help you.
    Thank you.
    More information for admin.
    I just tried to manually relist item 137929779, and it didn't let me.
    However it let me do it by going to my eBid > listings I ran (with sales) > selected repost and delete.
    I was then able to go into the auction and change quantity from 3 to 2 and then saved as normal
    My head is hurting trying to list things, something is not right, all seems to have started from when you asked me on this account and Paul on his Prism2 account for documentation, since then we have both been unable to list an auction as normal, even a brand new auction that has never been on eBid before.

  9. #9
    Forum Saint JanetB's Avatar
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    Default Re: Will not let me relist a sold auction

    I gave support a link to this thread.

  10. #10
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    Default Re: Will not let me relist a sold auction

    Hi,

    Our technical team advise this issue should now be resolved.

    If you still have issues please contact eBid support via the Help section. If you have problems contacting support please let us know via this thread.

    Many thanks.
    Last edited by eBid_Andy; 1st May 2015 at 08:53 AM.

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