Problems configuring store

[lofty100e]

Hi, I have tried launching my store this evening. However I am having problems moving stock into it.
As i have to choose a category for it I put it under Books as I have far more of those than DvDs to list. However my first listing is a DvD.

This was listed before I launched the store so I closed it and re-listed clicking the store option as I did so. But despite having re-booted the computer the listing does not show in the store.

Can anyone tell me where I may have gone wrong please?

listiing:http://uk.ebid.net/for-sale/50144378...-140475438.htm

store: http://uk.ebid.net/perl/account.cgi?...store_id=78233

Thanks for your help

[astral276]

Looks ok to me.

You don't have to close a listing, just edit it to move it into a store.

[lofty100e]

Thanks Mel, but I am not sure that everything is as it should be, when I click through to my store name any listings in there should show. Although there is nothing there, but a message that there are no listings there.

[Gill]

Thanks Mel, but I am not sure that everything is as it should be, when I click through to my store name any listings in there should show. Although there is nothing there, but a message that there are no listings there.

It looks to me as though you haven't added a category for books in your store, just dvd's.

Also, when you list an item it won't immediately appear in your store although will show in the live listings count. eBid do a revamp of the site every so often which then puts listings into stores. Just be patient.

[astral276]

Thanks Mel, but I am not sure that everything is as it should be, when I click through to my store name any listings in there should show. Although there is nothing there, but a message that there are no listings there.

As far as I can see you have two items listed, one of which is in your store (and was at the time of my previous post).

http://uk.ebid.net/perl/main.cgi?mo=...e=loftys-store

[lofty100e]

Hi, thanks for your help. I shut the store down and cleared down the category options and started again. But I still have the same results. At home I use windows 7 (the standard home use version) combined with firefox; I have also checked the site at work where I use Windows Professional and IE9.

When I do a search for my store through the "search eBid here" box (where most people would start; I get a page coming up with my store name but it tells me there are no items there.

However when I go to my store through my ebid > my eBidd Stores and click the link to my store in there I get presented with the 2 listings. The box to the left indicates that there is 1 item in each category but the categories are not displayed.

Incidentally I have Books and DvDs listed as parent categories with no sub-categories selected. I jave just realised I have not selected any background or text colours coul this be relevant?

Surely when I do a search for my own store I should be able to see the contents displayed; after all if I do a search for the individual listings they come up. When I used the stores last time around I did not experience any problems like this that I remember.

[Gill]

I can only guess this has something to do with the site revamp and I used the advanced store search which doesn't find it either.

Clicking on your store from your About Me page is showing your categories on the left of the screen and both listings are showing.

[deanosaur1972]

Hi, thanks for your help. I shut the store down and cleared down the category options and started again. But I still have the same results. At home I use windows 7 (the standard home use version) combined with firefox; I have also checked the site at work where I use Windows Professional and IE9.

When I do a search for my store through the "search eBid here" box (where most people would start; I get a page coming up with my store name but it tells me there are no items there.

However when I go to my store through my ebid > my eBidd Stores and click the link to my store in there I get presented with the 2 listings. The box to the left indicates that there is 1 item in each category but the categories are not displayed.

Incidentally I have Books and DvDs listed as parent categories with no sub-categories selected. I jave just realised I have not selected any background or text colours coul this be relevant?

Surely when I do a search for my own store I should be able to see the contents displayed; after all if I do a search for the individual listings they come up. When I used the stores last time around I did not experience any problems like this that I remember.

This is an eBid search glitch - has been like this for about 3 or 4 months, along with a whole host of other search glitches.

I presume you are searching for lofty's store - in which case it won't find the store. If you search for loftys store it will find it correctly.

This and a whole host of other search glitches were reported (by me) to support on June 7th........ and nothing has been done.

[Gill]

This is an eBid search glitch - has been like this for about 3 or 4 months, along with a whole host of other search glitches.

I presume you are searching for lofty's store - in which case it won't find the store. If you search for loftys store it will find it correctly.

This and a whole host of other search glitches were reported (by me) to support on June 7th........ and nothing has been done.

Certainly a glitch in the system because if you search loftys store the search finds the store but the one listing has nothing to do with the store.

[deanosaur1972]

Certainly a glitch in the system because if you search loftys store the search finds the store but the one listing has nothing to do with the store.

The store search for loftys store takes you straight to the store with 2 listings.

Advanced search > store search: loftys store