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Thread: Leave Feedback Glitch

  1. #1

    Default Leave Feedback Glitch

    I have recently sold 2 of the same item to 2 different members. However it comes up as 2 items to one member in the feedback section.

    See attached with the issues circled in red.

    Thanks.

    Name:  Feedback Glitch.jpg
Views: 108
Size:  11.9 KB

  2. #2

    Default Re: Leave Feedback Glitch

    Also, I am using Chrome.

    And the glitch also goes back to the first time I sold an item. For example if I sold an item in June then the same item in August, it goes back to the June date in the feedback section.

  3. #3

    Default Re: Leave Feedback Glitch

    Managed to leave feedback through the mobile app. But this problem still exists.

  4. #4

    Default Re: Leave Feedback Glitch

    This is still an issue.

  5. #5
    Administrator gazza's Avatar
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    Default Re: Leave Feedback Glitch

    Will take a look.

    Thx
    Gazza
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  6. #6
    Administrator gazza's Avatar
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    Default Re: Leave Feedback Glitch

    Our records show that a quantity of 2 was originally bought by this user for this item, was this perhaps changed by yourself or by the support team back down to 1?

    Thx
    Gazza
    eBid.net
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  7. #7

    Default Re: Leave Feedback Glitch

    Hi,
    I'll try and explain as I don't have any way to show it now. Also the pictures on the first post are not unique.

    The item sells and you go to leave feedback= Fine
    You sell same item to someone else and you go to leave feedback= Not OK. It shows as both items sold to the first person to buy it.

    As an aside, I have also noticed that the feedback for items (if you have more than one) goes back to the first date you sold it instead of the latest date it was sold on.

    There is no issue with the mobile app and that's how I have mostly got around it.

    I will take more screenshots once it comes up again.

    Cheers.

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