Trying to buy, but not able to get to product

[pastime]

Hi,
Am trying to buy new address labels, but each time I click on the product I'm taken back to the after sale log (have bought before). Am I doing something wrong or is it the site?
Many thanks.

[pastime]

To answer my own question - have now succeeded in buying product. When clicking on product, was taken to after sale log, scrolled down to product, clicked on b-i-n - message from eBid that I had already bought product, then had to click on OK button and was then able to click on b-i-n and purchase. Haven't experienced this before and does seem to add a layer of confusion, rather than it being a straight forward transaction. It's natural to think something has gone wrong rather than scroll down further.
Any thoughts on this?

[astral276]

The whole buying process on eBid is overly complicated. Too much information presented that is not relevant at that moment in the transaction and too much jumping around.

[bunsock]

The whole buying process on eBid is overly complicated. Too much information presented that is not relevant at that moment in the transaction and too much jumping around.

I have had the same when buying and I agree its most confusing. Obviously this can only happen with multi item listings.

I agree there is no need to show the ASL to buyers for completed transactions but I am not sure how eBid can determine when the ASL should appear.

[pastime]

My first thought when taken to ASL was that the item/seller was no longer available.
It would have been easy to look elsewhere rather than spend time wondering why it was happening and could, perhaps, result in a lost sale for that seller.
Now aware that it would only relate to that particular item and wouldn't figure in a new, not purchased before item, but I often use 'bought' listings to re-visit sellers I have already done business with and that's why it confused me.
Lesson learnt, and hopefully this thread can help others at some point.
Many thanks.