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Thread: Paypal Account Suspended

  1. #1
    Forum Lurker deetee's Avatar
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    Default Paypal Account Suspended

    I recently sold a North Korean 1998 banknote..worth about £2.50. It seems the transaction does not comply with U.S. regulations. I've reminded them that I do not live in, nor ship, to the U.S. What other payment options are popularly used so I can tell Paypal to go and jump in a river?

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    We need your help
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    Dear deetee

    PayPal is committed to complying with and meeting its global regulatory obligations. One obligation is to ensure that our customers, merchants, and partners are also in compliance with applicable United States laws and regulations in their use of PayPal.

    PayPal's Compliance Department has reviewed your account and identified activity that is in violation of United States regulations.

    U.S. regulations currently prohibit the purchase or sale of various goods and services originating from or being shipped to North Korea.

    It has come to our attention that you are advertising PayPal as a method of payment for the sale of goods originating from the country or countries noted above.

    To ensure that your activity and transactions comply with current regulations, PayPal requests that you take the following actions:

    1. Segregate your checkout to remove PayPal as a method of payment for any goods originating from the aforementioned country or countries from your website; or
    2. Remove all goods originating from the aforementioned country or countries from your website.

    When this is complete, please email us at compliancetransactions@paypal.com.

    You can also log in to your account and go to the Resolution Center to find out what you need to do. In order to prevent risk to PayPal and its customers, we have limited certain features of your account until the issue is resolved. Please note that we reserve our right to terminate our account relationship and close your PayPal account if we are unable to resolve this issue.

    We thank you for your prompt attention to this matter. We apologize for any inconvenience.

    Sincerely,
    Brian
    PayPal Compliance Department
    Last edited by deetee; 25th June 2021 at 05:43 PM.
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    Forum Saint JanetB's Avatar
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    Default Re: Paypal Account Suspended

    This might give you some answers:
    Paypal User Agreement
    Scroll down to RESTRICTED ACTIVITIES AND HOLDS
    Paypal Country Worldwide

    hope this helps

  3. #3
    Forum Lurker deetee's Avatar
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    Default Re: Paypal Account Suspended

    Not really, but thanks
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    Default Re: Paypal Account Suspended

    May sound silly, Kim is trying to raise money anyway he can,because of the sanctions, selling things on ebid would be one of those things on the list.
    or if he knew he could get more than face value for his countries money he would do it, they are not letting him though ..that includes anyone.
    Last edited by metalworker0; 25th June 2021 at 11:15 PM.

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    Forum Lurker deetee's Avatar
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    Default Re: Paypal Account Suspended

    Quote Originally Posted by metalworker0 View Post
    May sound silly, Kim is trying to raise money anyway he can,because of the sanctions, selling things on ebid would be one of those things on the list.
    or if he knew he could get more than face value for his countries money he would do it, they are not letting him though ..that includes anyone.
    Yes but my name is not Kim lol...I'm a UK citizen and I'm appalled that Paypal would bring politics into our homes like this. Considering I am selling a 5 Won banknote...it seems like trying to crack a nut with a sledge hammer. The customer still wants it and is paying by bacs...so It's only Paypal that are losing out
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  7. #7
    Forum Saint madelaine's Avatar
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    Default Re: Paypal Account Suspended

    It's not trading with North Korea to sell one of their bank notes and it is imperialistic of a US company to impose US rules on the rest of the world.
    Madelaine

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    Default Re: Paypal Account Suspended

    Quote Originally Posted by madelaine View Post
    It's not trading with North Korea to sell one of their bank notes and it is imperialistic of a US company to impose US rules on the rest of the world.

    I agree. In fact, Paypal(UK) is regulated by the Financial Conduct Authority so it should follow UK rules. It is very possible that the British rules mirror the US rules especially as the UK authorities do not want sanctions imposed on them by the US.

    Before Brexit, Paypal(Europe) was regulated by the EU authorities yet still followed US rules then.

    If the OP is still unhappy, they could make a complaint to the FCA probably via the Financial Ombudsman Service.

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