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Thread: Site Downtime & Problem Notifications

  1. #121
    Administrator gazza's Avatar
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    Default Re: Site Downtime & Problem Notifications

    eBid is back up now. However, searching and browsing of listings is still being updated.

    All listings will reappear shortly.

    Gazza
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  2. #122
    Administrator gazza's Avatar
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    Default Re: Site Downtime & Problem Notifications

    We'll be going down for about 10 minutes in half an hour for some urgent repairs.

    Apologies.
    Gazza
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  3. #123
    Administrator gazza's Avatar
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    Default Re: Site Downtime & Problem Notifications

    We are experiencing some networking problems which is affecting image uploads and facebook/google logins currently.

    We are investigating the source and will update you when we have more information.

    Our apologies for the problems.

    Gazza
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  4. #124
    Administrator gazza's Avatar
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    Default Re: Site Downtime & Problem Notifications

    UPDATE - The networking problem has been fixed. It was related to the DNS servers we were using. All uploads and login systems are now working correctly again.
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  5. #125
    Administrator gazza's Avatar
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    Default Re: Site Downtime & Problem Notifications

    Some users will be experiencing some missing live and closed listings. We've located the problem which has been intermittent for a few days.

    Check back in around 30 minutes if you have experienced the problem.

    Thx,
    Gazza
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  6. #126
    Administrator gazza's Avatar
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    Default Re: Site Downtime & Problem Notifications

    We will be upgrading some server software in the next hour. Some users may have intermittent access for the next few minutes.

    Gazza
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  7. #127
    Administrator gazza's Avatar
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    Default Re: Site Downtime & Problem Notifications

    eBid will be going down for some backend maintenance work at 7am GMT (7am London, 2am New York) on Friday 13th Feb.

    We will be down for around an hour as some database updates require a lot of rebuilding of data that can take a while.

    Thanks,
    Gazza
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  8. #128
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    Default Re: Site Downtime & Problem Notifications

    We will be taking down a database server to add a replacement battery. You shouldn't notice anything on the main site apart from brand new listings may take up to 15 minutes be indexed and to show in search results correctly after we take the server down later this evening.

    I'll let you know when everythings back up and running properly.

    Thanks,
    Gazza

    --------

    All finished. This will be the last hardware upgrade we make for the foreseeable future. Thanks for your patience.
    Last edited by gazza; 25th September 2015 at 11:07 PM.
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  9. #129
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    Default Re: Site Downtime & Problem Notifications

    eBid will be going offline tomorrow 9th October at around 10am UK Time (5am New York) for a software update. We should be down for only a minute or so but many URLs will be updated so links to some pages within the site may be intermittent for the following hour whilst they update themselves.
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  10. #130
    Administrator gazza's Avatar
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    Default Re: Site Downtime & Problem Notifications

    We've located a problem with our indexing software. Some users will be missing listings when viewing "Listings I'm Running". The problem has been located and rectified. Any missing listings will start to show correctly within the next 30 minutes.

    Apologies for the inconvenience.

    Gazza
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