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Thread: if banned no way to come back

  1. #21

    Default Re: if banned no way to come back

    Quote Originally Posted by somersethedge View Post
    snap... sort of
    Yes, same here, straight into the spam folder without me noticing....

  2. #22
    Forum Master KAYS6912's Avatar
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    Default Re: if banned no way to come back

    Quote Originally Posted by somersethedge View Post
    the "problem" is, as maplegin has found out on a few occasions to her cost, that AOL sometimes take it upon themselves to place emails in the spam folder "just for the fun of it", and not just eBids emails but "ordinary" ones as well including one's from her kids.... so it is not always the members fault they end up in spam..... mind you the guys in support soon sort it out when it happens.
    I'm with TalkTalk (which I believe is part of AOL( or vice versa) and there's been times when my FRIENDS emails land in the JUNK folder instead of their own! I thought I'D done something! Then again, I'm also getting mail through in triplicate and quadruplicate!
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  3. #23

    Default Re: if banned no way to come back

    Quote Originally Posted by somersethedge View Post
    snap... sort of
    LOL Thats what i though but youv given me some insight in to how it may have happened

  4. #24
    Administrator gazza's Avatar
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    Default Re: if banned no way to come back

    We are unable to stop spam going into spam folders but it is when it is humanly marked as spam by the conscious clicking of a button that really hurts us. We receive copies of any humanly "marked as spam" emails from hotmail/msn/live at the moment and seeing the sorts of emails that users are marking as spam is very frustrating.


    it goes a little something like this....

    us : "Congratulations ... You've just sold something on eBid"...
    seller : I'll mark that as spam i think, how dare they notify me of that!!!
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  5. #25
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    Default Re: if banned no way to come back

    Quote Originally Posted by gazza View Post
    We are unable to stop spam going into spam folders but it is when it is humanly marked as spam by the conscious clicking of a button that really hurts us. We receive copies of any humanly "marked as spam" emails from hotmail/msn/live at the moment and seeing the sorts of emails that users are marking as spam is very frustrating.


    it goes a little something like this....

    us : "Congratulations ... You've just sold something on eBid"...
    seller : I'll mark that as spam i think, how dare they notify me of that!!!
    I wouldn't take it personally, if I were you. Most probably don't actually read it. "Manually" marking as spam may include email clients marking, people not reading the mail (or misreading the sender details) or - a personal favourite of mine *blush* - missing the row intended and accidentally marking the email above or below as spam. I've never done it with eBid (so far) but know I've marked at least one legitimate email from elsewhere as being spam.

  6. #26

    Default Re: if banned no way to come back

    Quote Originally Posted by gazza View Post
    We are unable to stop spam going into spam folders
    It would appear neither are AOL lol

    But at least a quick email to support soon sorts it

    (and at least you are now aware of the problem from our end)

  7. #27
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    Default Re: if banned no way to come back

    I had the problem once when I accidentally marked a notification on an auction I was watching as SPAM and although I undid it immediately I still got suspended and didn't know why until I contacted support. Alas! The Spam button is just a little to close on my Windows Live where I have all my email accounts come to. Since then I've been careful to watch really close when marking anything as SPAM.

    Must admit though I'm getting a humongous amount of email written in Chinese. I thought the German was bad but I have absolutely no idea of what the Chinese folks are trying to tell me.

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