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Thread: Unable to change profile image, Please advice.

  1. #1
    Forum Newbie ladyz8's Avatar
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    Post Unable to change profile image, Please advice.

    I have tried to change my profile image but the image I upload is not showing as my new profile image.

    I am using Firefox and my image is in Jpeg format 315 x315 pixels and 102 kb.

    It says that it saves my changes but the image doesn't change.

    Your attention to this matter would be appreciated.
    Thank you.

  2. #2
    Forum Master MPS16's Avatar
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    Default Re: Unable to change profile image, Please advice.

    This problem is usually solved by going into the Firefox Tools Tab and clearing your Cache.

    Firefox :- Tools, Options, Advanced, Then the Network Tab.
    Last edited by MPS16; 11th January 2013 at 04:05 PM.
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  3. #3
    Forum Newbie ladyz8's Avatar
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    Default Re: Unable to change profile image, Please advice.

    Thank you very much that fixed the problem.
    Last edited by ladyz8; 11th January 2013 at 04:59 PM.

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    Forum Diehard terry5732's Avatar
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    Default Re: Unable to change profile image, Please advice.

    The 'browse' button does nothing for me after clearing as suggested

    The page has the goofy green bar near the top again and everything below that is dead
    Last edited by terry5732; 17th January 2013 at 07:01 AM.
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    Forum Saint astral276's Avatar
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    Default Re: Unable to change profile image, Please advice.

    Quote Originally Posted by terry5732 View Post
    The 'browse' button does nothing for me after clearing as suggested

    The page has the goofy green bar near the top again and everything below that is dead
    Your About me page looks fine to me (Win7 + Firefox), allso fine in IE, Chrome, Safari, and Opera.


  6. #6
    Forum Diehard terry5732's Avatar
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    Default Re: Unable to change profile image, Please advice.

    The problem is it isn't currently changable
    My clutter

    I don't play the reserve game

  7. #7
    Forum Saint astral276's Avatar
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    Default Re: Unable to change profile image, Please advice.

    Quote Originally Posted by terry5732 View Post
    The problem is it isn't currently changable
    I seem to recall someone else having problems with that (might even have been you) and it was down to corrupt code on the page. Admin had to go in and fix if I recall correctly. Best open a support ticket.


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    Default Re: Unable to change profile image, Please advice.

    Quote Originally Posted by astral276 View Post
    I seem to recall someone else having problems with that (might even have been you) and it was down to corrupt code on the page. Admin had to go in and fix if I recall correctly. Best open a support ticket.
    That was me - I had to email support@ebid.net and they fixed it for me

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