How to get Final Value fees back for Non paying bidder. With line through name?
Have bidder who won three items, now he has line through his account. Sent three invoices, left feedback, as a non paying bidder. Usually I can pull down menu for "request FVF refund", but it does not show, if I "cancel the sale", will I get FVF's.
Re: How to get Final Value fees back for Non paying bidder. With line through name?
I think there is a time sequence when requesting FVF back. You will not get it back if you cancel the sale. Wait a little longer, the option to request FVF refund should appear.
I do not see any Feedback for your customer.
Last edited by jeweleffects; 4th February 2015 at 06:24 AM.
Re: How to get Final Value fees back for Non paying bidder. With line through name?
You have to send 2 reminders + leave negative feedback for your NPB before the option to reclaim FVF appears in your ASL - usually after 2-3 days.
http://www.ebid.net/forums/showthread.php?170799-How-can-I-claim-back-my-fees
Last edited by Anniemcc2; 4th February 2015 at 08:41 AM.
Re: How to get Final Value fees back for Non paying bidder. With line through name?
Aaah thank you m'dearOriginally Posted by Anniemcc2
It's been quite some time that I have had to request a FVF refund and forgot the exact procedure.
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Re: How to get Final Value fees back for Non paying bidder. With line through name?
You can leave neutral feedback also if the case warrants it.
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