Glytch. Mark as unpaid option doesnt work!
I have three auctions that were due to be paid by Monday 27th March. payment is outstanding and I want to send a payment reminder... But I can't, because the buyer has marked the item as paid .
When we requested this facility we asked for separate records for the buyer and seller- from memory i think we asked for 'payment sent' where the buyer would enter details, and 'payment received' where the seller would record receipt.
In the case I now have (actually it's three cases) I start the formal process of issuing payment reminders, so i can never reach the 'report as NPB' stage