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Thread: Account maybe on Hold? why?

  1. #1

    Default Account maybe on Hold? why?

    Hi all, Im hoping someone out there maybe able to help me - I have been a member of ebid since 2005, however today is the first time I have listed anything.

    I listed 2 wholesale lots - 1 was a set of candles and the other a box of bath beads. Which listed and were working fine - I came back a couple of hours later and it wouldn't let me log in saying that my account maybe on hold - I have read the policies etc but can't seem to find what I have done wrong.

    Can anyone out there shead any light on the situation?

    Thanks Helen

  2. #2
    Forum Saint Armstrongs's Avatar
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    Hi Helen

    Only admin would be able to sort your account

    drop them an email support@ebid.tv

    Have a look at your details...has your registered card expired?
    It could be something really simple.

    Welcome back btw
    Yvonne x (just up the road from you lol)

    Look here for Crafty Bits

    Find the Beamish Bazaar here!




    I'M A YDC SUPPORTER!
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  3. #3

    Default

    Thanks Yvonne - just verified my card details today. So maybe on hold while they check it out, Ive sent them an email so see what they have to say. Hope to be up and running soon.

    Helen x

  4. #4
    Forum Saint Armstrongs's Avatar
    Join Date
    May 2007
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    Chester - Le - Street, Durham, United Kingdom
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    Great stuff

    and the best part...........we have REAL HUMANS in admin

    Yvonne x

    Look here for Crafty Bits

    Find the Beamish Bazaar here!




    I'M A YDC SUPPORTER!
    Find eBid's monthly charity auctions HERE on the 24th!

  5. #5

    Default

    Up and running now - Just upgraded to the sellers+ account. Fingers crossed for lots of sales.

    Thanks Yvonne.

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